Hi admin, I have recharged 5 dollars at 2025-08-05 12:29:39, but doesn't receive any laplace and platinium pass, can you help me investigate this issue? Thank you. The order status is not paid. If needed, I can provide you the zhifubao item description through dm.
Hi admin, I have recharged 2 dollars at 2025-09-05 05:46:10, but doesn't receive any laplace and platinium pass, can you help me investigate this issue? Thank you.